Privacy Policy
Last updated: January 1, 2026
Contents
1. Introduction
Scarab Proxies LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, username, password
- Payment Information: Billing address, payment card details (processed by our payment providers)
- Communication: Messages you send us via contact forms or support
2.2 Automatically Collected Information
- Usage Data: Bandwidth consumption, connection timestamps, proxy endpoints used
- Device Information: IP address, browser type, operating system
- Cookies: Session cookies and analytics cookies (see Section 8)
2.3 What We Do NOT Collect
We do not log or store:
- URLs you visit through our proxies
- Content of your web traffic
- DNS queries
- Browsing history
Our no-logs policy means your browsing activity remains private.
3. How We Use Information
We use collected information to:
- Provide and maintain the Service
- Process transactions and send billing notifications
- Respond to your inquiries and support requests
- Send important service updates and announcements
- Detect and prevent fraud and abuse
- Improve our services and develop new features
- Comply with legal obligations
5. Data Security
We implement appropriate security measures including:
- 256-bit SSL/TLS encryption for all data in transit
- Encryption at rest for stored data
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Employee security training
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Account data is retained for 2 years after account closure. Usage statistics are aggregated and anonymized after 90 days.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Request limited processing of your data
To exercise these rights, contact us at privacy@scarabproxies.com.
For EU/EEA Residents (GDPR)
You have additional rights under the General Data Protection Regulation. Our legal basis for processing includes contract performance, legitimate interests, and consent.
For California Residents (CCPA)
You have the right to know what personal information we collect, request deletion, and opt-out of sales (we do not sell personal information).
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with all vendors
10. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries:
- Email: privacy@scarabproxies.com
- Address: 630 Sequoia Pacific Blvd, Sacramento, CA 95811
For EU residents, you may also contact our Data Protection Officer at dpo@scarabproxies.com.